Keep Your Website Content UpdatedWith Our WordPress Content Refresh Service
Outdated Website Content Might Seem Like a Minor Issue.But Minor Issues Can Have Serious Impacts to Your Business.
Is your website content out of date? Are you struggling to manage your website content and keep it refreshed? We understand. We see this regularly with clients we work with. Content on your website can rapidly become outdated because you have more important, or more urgent tasks to complete. Days become weeks, and weeks become months. Suddenly, your website is riddled with information that’s obsolete or no longer relevant.
Content like:
- Discontinued products or services
- Deprecated features
- Expired offers and campaigns
- Events that are past their dates still appearing on landing pages
- Outdated logos, colors, and other visual elements no longer aligned to your branding
- Glaring and embarrassing spelling, grammar, and punctuation errors
Say, for example, a visitor orders a product on your website. Feeling excited about the product they just ordered, they’re anticipating all the benefits they’ll get from their purchase. Unfortunately, that product has been discontinued, and you didn’t get around to removing it from your site. Now, this too has become a pressing matter. You have to explain that they won’t be getting the product they’ve just purchased because it is no longer available. You’ll have to apologize and offer a solution, if you can. You’ll have to offer a refund. And now you’ve potentially lost a customer. If you’re lucky, they won’t be telling their friends and family about this undesirable experience, or worse, leaving a negative review about your business.
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Request Edits & Comment Directly On Your Site.See Them Live Within 48 hours*
Headings
Text
Links
Calls to Action
Images
Videos
Colors
Fonts
* Most edit requests can be processed within 48 hours of receiving final content from you. Complex edits may take longer and we’ll let you know when that’s the case.
Our Content Refresh Plans Are So AffordableThey're Practically No-Brainers
Our content refresh plans cost way less than a full or part-time employee. For about $8 per day, you have a team dedicated to keeping your website headings, text, media, links, and calls to action fresh. With practically no learning curve, little to no training required, and a fully trackable commenting system allowing you to request edits right on your website and track their progress, your site visitors can feel more confident and take decisive action knowing the information is accurate and current.
Monthly
Yearly
Pay Monthly. Cancel Any Time.
Unilingual Site
English Only
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Unlimited Edit Requests
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You Supply All Content
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Request Edits Directly On Element
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Comment On Each Edit Request
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Track All Activity, Progress & Status
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Streamline Communication
Bilingual Site
English + 1 Language
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Unlimited Edit Requests
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You Supply All Content
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Request Edits Directly On Element
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Comment On Each Edit Request
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Track All Activity, Progress & Status
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Streamline Communication
Multilingual Site
English + 3 Languages
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Unlimited Edit Requests
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You Supply All Content
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Request Edits Directly On Element
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Comment On Each Edit Request
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Track All Activity, Progress & Status
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Streamline Communication
If you need a more customized solution, please tell us more about your business goals so we can arrange a quotation for you.
No Questions. No Risk.
30 Day Money Back Guarantee
We are confident in the quality and timeliness of our content refresh service. So, if for any reason, you are not happy with our service quality, we'll refund you the last 30 days of your subscription. No questions asked. Zero risk to you.
Here's WhatOur Clients Are Saying
Got Questions?We Have Answers
What type of content edits are included?
Our content refresh plans include editing of:
- Headings
- Body text
- Links
As well, you can request changes or replacing of:
- Images
- Videos
- Colors
- Fonts
As long as these elements are editable within your site, we can edit them.
Elements that are non-editable such as those included within a plugin's functionality are not included. However, these are extremely rare.
Videos should be uploaded to a video streaming service such as YouTube or Wistia and their links provided to us for optimal performance and minimal drag on your web hosting performance.
Any content you want us to edit should be owned by or licensed to you/the site owner.
Can I request to remove content from my site?
Yes, of course. Except for content embedded within your site's theme or any installed plugin (i.e., content not specifically created by you or for you), any content you want us to remove, be it text or images, can be requested and processed by our team.
How do I submit edit requests?
When you subscribe to one of our content refresh plans, we'll connect your site with our site commenting tool. You'll then be able to click on any space on any page of your site and add a comment. You can also upload images, share video links, and tag others on your team or ours.
We not only receive your edit request, but also see a screenshot of what you see when you leave your comment. Other useful information such as your OS, screen size, and browser are also included with your comment so there's no ambiguity.
No emails or instant messages. No phone calls. It's extremely easy and intuitive.
How will I know when my edits are being worked on?
When you request an edit using our site commenting tool, someone from our content editing team will be assigned to complete the edit. You'll see who is assigned and the current status. Depending on the type of edit, either you or our assigned team member can mark the edit status as Resolved.
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How will I know when my edits are live on my site?
You will see the edits you requested live on your site when the status of your comment is set to In Review or Resolved. Before then, the edits may reside within comments or screenshots, depending on the type of edit.
Either you or a member of our team assigned to the edit can mark it as Resolved.
How long does it take to complete edits I request?
Once we receive your edit request in its final format (e.g., the final version of the image to replace an older image), you can expect the edits to be completed within 48 hours. In some exceptional cases, edits may take longer.Â
Do you correct spelling, grammar, or punctuation errors?
Any text edits you request should be in their final form, ready to be added to the site. Our content editing team may alert you to any spelling or other errors via comments, but the final version must be provided by you. This is to ensure we are completing any edits exactly as you have requested.
Do content edits include creating new pages or products on my site?
This service is not intended for creating, designing, or adding new pages or articles to your site. It is intended to edit, replace, or remove existing content on a page within your site. If you would like us to create new content such as a landing page, please contact us for pricing.
My site is multilingual. How do I submit edit requests for non-English text?
If your site content is offered in more than one language, you should provide the edits in both languages to ensure the translation from one language to the other is consistent. If you provide edits for only one of the languages, the edits will have an In Progress status and waiting for you to provide the complete set of edits in all languages.
Our content refresh service supports multilingual sites using the following plugins:
- TranslatePress
- WPML
- Polylang
- Weglot
- MultilingualPress
If you are using another plugin and want to use our content refresh service, we will need to first confirm whether we can support that plugin. Please contact us if this is the case.
I need help editing my photos or videos. Is this included?
Our content refresh plans include adding, replacing, or removing images on any page of your website. We may also be able to resize the image in case you need to modify the dimensions of the image displayed on the page.
Actual editing or enhancement of images or videos is not included, and we will need the final version and format of the image or video you want displayed on your site.
If you would like us to compress images to reduce their file size to improve load times, please contact us.
There's a bug on my site. Can I request you to fix it?
Bug fixes are not included in our content refresh plans. If your site has a bug or is experiencing technical errors, please subscribe to one of our website maintenance plans.
My site is not built with Wordpress. Can I use this service?
This service is primarily intended for sites built with WordPress. If your site is built with HTML or on another platform such as Shopify, please contact us to determine whether we can support your site.