Audit Your Store for Usability Gaps

Identify friction in navigation, content, and interaction, and resolve issues that undermine clarity, confidence, and user experience.

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Our Clients Are Featured in:

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Know Where You Stand — and What to Fix First

An accessibility audit gives you a detailed picture of barriers affecting usability, conversions, and compliance so you can act strategically, not reactively.

The Real Cost of Accessibility Gaps

Accessibility issues don’t just hurt usability — they cost trust, sales, and reputation.

  • Lost opportunities: Customers who can’t navigate or complete checkout simply leave — often for competitors who can.
  • Reputation damage: Inaccessibility reflects poorly on your brand’s credibility and commitment to inclusivity.
  • Legal exposure: Non-compliance can lead to costly demand letters or lawsuits.

An Audit Can Uncover Opportunities

A focused audit reveals what’s holding your site back and gives you a clear plan to fix it.

  • Recover lost sales: Identify and remove barriers that stop customers from browsing, buying, or signing up.
  • Strengthen brand trust: Demonstrate inclusivity and attention to user experience through visible, measurable improvements.
  • Reduce legal risk: Uncover compliance gaps early and take corrective action before they become liabilities.

What You Get in Your Assessment Report

Everything needed to fix, verify, and document.

Report Card

An at-a-glance overview of your site’s accessibility situation, top risks, and improvement priorities

Detailed Issue Log

Severity-ranked issues with screenshots, repro steps, code snippets, and recommended fixes

Phased Remediation Plan

A structured roadmap that distinguishes what to fix now versus what can follow in later sprints

Assistive Technology Testing

Real-world testing results from screen readers, keyboard navigation, and contrast analysis

Accessibility Statement Template

A ready-to-adapt statement you can publish for transparency and trust

Retest & Verification Report

Post-fix validation to confirm every issue was resolved accurately

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Why Accessibility Audits Deliver Lasting ROI

Accessibility isn’t just about compliance — it drives sales, strengthens reputation, and lowers risk.

Reduced Abandonment

71% of users with disabilities leave inaccessible sites. (WebAIM)

Lower Legal Risk

4,500+ web accessibility lawsuits filed in 2024. (UsableNet)

Stronger Brand Equity

83% of shoppers prefer brands that prioritize inclusion. (Accenture)

From Discovery to Direction in Four Steps

A structured process that turns complex data into clear action.

1

Scan

Automated tools detect accessibility gaps across your site

2

Audit

Manual review verifies real-world usability, navigation, and media

3

Fix

Quick wins are applied to remove the biggest barriers immediately

4

Report

Receive a prioritized action plan for long-term improvements

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See Real Results.
Avoid Risky Shortcuts.

Real accessibility means measurable impact — not one-click fixes or empty promises.

What’s Covered in an Accessibility Audit

Learn how professional audits uncover usability issues, prioritize fixes, and guide lasting improvements.

How audits work

Why Quick-Fix Tools Like Overlays Fall Short

Overlays often mask real problems without improving usability. Learn why regular review is the better investment.

Why to avoid overlays

More Than a Design Agency — A Strategic Partner

Led by Adil Vellani, eXcelebrate helps growth-stage eCommerce brands design stores that actually convert. We focus on what works, cut out what doesn’t, and stay with you long after launch.

About Us

Questions About Accessibility Audits

Here’s what most business owners ask before starting their first audit.

We audit your site against the Web Content Accessibility Guidelines (WCAG) 2.2, the global benchmark for web accessibility. Our assessments focus on A and AA success criteria, which cover visual, auditory, motor, and cognitive accessibility needs.

You’ll receive a clear mapping of which guidelines apply, which ones are failing, and the exact next steps to bring your site up to standard.

No accessibility audit can guarantee legal immunity — and anyone who promises that is misleading you.

Here’s what we do guarantee:

  • A complete picture of how your site performs against WCAG 2.2
  • A prioritized remediation roadmap with technical guidance
  • Support to verify fixes and retest your site post-implementation

While we can’t issue legal certification, completing and acting on our assessment dramatically reduces your exposure to ADA, EAA, or AODA-related risk — and demonstrates good-faith compliance efforts that courts and regulators consider favorably.

Our process combines automated scans and manual expert testing:

  1. Automated testing tools identify common issues across templates, forms, and components.
  2. Manual testing verifies those results and uncovers issues that scanners miss — such as screen reader logic, focus order, and keyboard traps.
  3. Assistive technology testing is conducted using tools like NVDA, VoiceOver, and TalkBack to simulate real user experiences.
  4. Color contrast and media testing ensures text, imagery, and video meet WCAG guidelines.

All findings are compiled in a detailed Issue Log and Scorecard, showing severity, user impact, and remediation effort.

Yes. Collaboration is a key part of what makes our process successful.

We deliver annotated findings with code snippets, acceptance criteria, and before-and-after examples. During remediation, we can:

  • Join working sessions with your developers to clarify fixes
  • Review code changes and provide validation guidance
  • Perform retests and update issue statuses in your tracker

Our goal is to make accessibility sustainable — not dependent on outside agencies for every change.

Most eCommerce sites complete the process within 2 to 3 weeks, depending on:

  • The number of unique templates (home, category, product, cart, checkout, etc.)
  • Whether your site uses custom scripts or third-party apps
  • How quickly your team provides access and assets

After your initial report, we provide support during remediation and offer an optional retest phase to verify all fixes before final sign-off.

Accessibility Disclaimer


This service is provided to improve your website’s usability and accessibility. We are not a certified accessibility authority and do not provide compliance certifications or legal guarantees.

Our evaluations follow WCAG 2.2 AA, the standard referenced by ADA, AODA, and related regulatory frameworks. However, these guidelines do not include any official certification program, and no provider can guarantee full compliance.

Accessibility is an ongoing practice. As your site evolves, new issues may arise and must be addressed proactively. No digital product can be considered fully accessible at all times.

Responsibility for achieving and maintaining accessibility compliance rests with the business and website owner. Our recommendations support your efforts but do not remove legal obligations or eliminate risk. For legal advice, consult qualified counsel.

Start With Clarity. Improve With Confidence.

Schedule a call to review the right audit plan for your needs.

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PLATFORMS WE SPECIALIZE IN

  • Shopify logo featuring a shopping bag with a bold S on it, next to the word shopify in a modern, lowercase font. The design is simple and uses dark gray on a light background.
  • The image shows the BigCommerce logo, featuring the word BIG in bold white letters inside a dark triangle, followed by COMMERCE in gray capital letters on a light gray background.
  • The word woo is written in bold, rounded, lowercase letters in dark gray on a light gray background.
  • The image displays the Commerce Layer logo, featuring a stylized icon resembling curly brackets and a colon, followed by the words commerce layer in lowercase gray letters on a light background.